3 AI takeaways from Smart City Expo USA

Artificial intelligence stole the show at this year’s Smart City Expo USA, held in New York City last week. “You can’t swing a dead cat without bumping into someone talking about AI,” Justin Tormey, a director at the tech-focused consulting firm Slalom, said during one panel.

Here are some key takeaways from conference speakers about what city leaders should know about the AI landscape and how to prepare for what’s next.

What are leaders actually referring to when they talk about AI? There’s a difference between machine learning and generative AI, said Jerele Neeld, interim chief information officer for Chattanooga, Tennessee. Put simply, machine learning uses algorithms to learn from data and make informed predictions or decisions; generative AI is a type of artificial intelligence that can create new content, from text to images.

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