Pittsburgh Regional Transit to debut system to tell riders about delays next month

After months of delays, Pittsburgh Regional Transit expects to begin offering riders information next month about immediate delays or cancellations through its website…

The goal is for riders to have reliable information on when their next transit vehicle is coming so they don’t have to unnecessarily wait outside in the cold, rain or heat until it arrives. Right now, that information is available for some routes through the authority’s website at truetime.portauthority.org.

The system will work like this when it debuts in April: Notifications about delays, cancellations or emergencies such as fires or crashes go straight from dispatchers to customer service personnel who enter it into TrueTime. Riders who sign up for the service will get a notification on their smartphone…

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